DC Partner offers various services to assist our Debt Counsellors with their daily tasks. And although many of the additional functions that we deliver is not mandated, we believe them to be critical in the day to day operations of the debt counsellor's business.
These include, but are not limited to:
- Following up on Defaulting clients - We send out an sms, followed by a telephone call to try and get the clients to make payment
- Following up on unallocated funds - We contact the banks and try to obtain contact details for the people who made the deposits.
- Following up on Unpaid accounts - We contact the creditors and try to obtain the correct account details if payments failed due to wrong details